Shipping & Returns

We are committed to providing a smooth and reliable shipping experience for all orders. If you have any questions or concerns about your shipment, our customer support team is ready to assist you at info@ismaniart.com.

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• 1. Order Processing & Confirmation

• Order Confirmation: You will receive an email immediately after checkout confirming your order.

• Order Verification: Some orders may require verification. Once verified, your order enters our fulfillment system.

• Changes/Cancellations: Pre-shipment modifications will be prioritized upon request. After the order has been shipped, cancellations are not available.

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• Note: Our physical products are fulfilled and shipped directly by third-party suppliers (dropshipping). Because of this, we are unable to offer returns or exchanges. Please review all product details carefully before placing your order.

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• 2. Countries We Ship To

• We offer international shipping to most countries worldwide. Please provide a valid residential or business address—PO Boxes are not accepted to ensure secure delivery.

• Americas: United States (continental), Canada, Mexico
  Europe: France, Germany, Italy, Spain, Netherlands
  Asia-Pacific: Singapore, Japan, South Korea, Vietnam, Thailand, Philippines, Taiwan, Hong Kong, Macau
  Other regions: Please contact our support team for availability.

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• 3. Shipping Costs & Timelines

• Shipping costs vary by region and are calculated at checkout.

• Estimated Delivery Times:

• Domestic (U.S.): 7–14 business days

• International: 14–30 business days

• Transit times may vary due to customs processing, carrier delays, or supplier handling.​

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• 4. Shipping Couriers

• We work with trusted international carriers and local logistics providers to deliver your order safely and efficiently. Once your order ships, you will receive a tracking number via email.

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• 5. Order Tracking

• After your order is processed, a tracking link will be emailed to you so you can monitor your shipment. Please allow a few days for tracking updates to appear once the package is in transit.

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• 6. Taxes & Duties

• All prices are inclusive of the product cost. Depending on your country, import duties, customs fees, or VAT may apply. These charges are the responsibility of the recipient. Please check your local regulations before placing an order.

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• 7. Contact Us

• For any questions or assistance regarding shipping, orders, or tracking, please contact our support team at info@ismaniart.com. We’re happy to help ensure your order arrives safely and on time.